Terms

Prices are FOB, Erie, Pennsylvania, or shipping point. Open accounts can be arranged by furnishing satisfactory credit references. Visa/MasterCard services are offered. C.O.D. and Visa/MasterCard shipments are not subject to cash discounts. Discount is not allowed if there are prior unpaid invoices.

Past due accounts subject to interest at 1-1/2% per month, starting 30 days from date of invoice.

A down payment of one-third is required on all custom orders. A second, equal payment is due prior to production. The remaining balance will be handled on the basis of the customer's credit status at the time of shipment.

A minimum order charge of $10.00 will be added to orders of less than $20.00.

Checks returned for insufficient funds (NSF) will be charged at $25.00 each.

Deductions

No deductions of any nature, other than cash discount earned, will be honored unless credit memorandum or written authority has been previously issued.

Foreign Shipments

Payments are to be made in United States dollars at par. Prices are FOB Erie, Pennsylvania, USA. All charges covering inland and ocean freight, insurance, customs' duties, fees, overseas packing, and all other charges connected with the order are to be paid by purchaser.

Transfer of Title

Goods and equipment remain our property until payment is made in full.

Routing Shipments

Complete shipping instructions should be provided for all orders. If not specified, we will select the method of shipment.

Conditions

When our customer's order contains any provisions which contradict or expand upon the provisions of our acknowledgment or with the provisions contained herein, we shall be deemed to have objected to the provisions which the customer seeks, and the provisions found herein and/or in our acknowledgment of order shall prevail. No stipulations, representations, agreement or understanding shall be valid unless issued in writing by us or accepted by us in writing.

All agreements made and orders accepted are contingent upon strikes, fires, accidents and other causes beyond our control.

Claims

All goods manufactured by us are carefully inspected and checked before packing and shipment. All claims for damage should be presented to the carrier. We are not responsible for breakage or damage after goods are delivered to carrier in good order. If we are notified of such claims, however, we will assist to secure adjustment. Claims for shortage will be recognized if made within 10 days after receipt of merchandise. All claims of any other nature will be recognized only if made within 30 days from receipt of merchandise.

Cancellations of Orders

Orders, once entered, can be cancelled only upon receipt of written notice by us, provided we are fully compensated for loss due to said cancellation.

Returns

Conditions under which we will accept the return of goods for credit require:

1. That authorization has been received. A Return Authorization Number must appear on the outside of the carton.
2. That the goods are in proper salable condition.
3. That they are not of special design, construction or finish.
4. That they be returned, charges prepaid, within 60 days from date of shipment.
5. That we deduct 15 per cent or $20.00, whichever is higher, from purchase price as a service charge to cover the cost of handling, testing and restocking.
6. That, if in our opinion, goods need repairs or refinishing, we are authorized to charge against the credit the cost of such work, in addition to the regular service charge.

Replacements

When it is necessary to replace parts, the goods to be replaced are to be returned to us, with a Return Authorization Number, within 60 days from date of shipment.

Warranty Limitations

All goods of our own manufacture are warranted to the first user for a period of five years after date of shipment against defective workmanship and material except Astron and Ferro-Resonant Rectifiers, Chime Actions & Transformers, solid state Chime Relays and SLIC Motors, which are warranted to the first user against defective workmanship and material for one year. Ventus Blowers have an 18 month warranty. Any parts or goods deemed defective must be returned to us, transportation charges prepaid, and if upon examination we deem same to come under the terms of our warranty, we will repair or replace same free of charge. This is a limited, non-transferable warranty and we are not responsible for any consequential damages resulting from the breach of this warranty or for any labor or installation charges. Should repairs or replacement be necessary due to improper installation, usage, or other causes for which we are not responsible, a charge for repairs will be made.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

Adjustments

Adjustments of disputed accounts or disputes of any kind made by any representative of the Company are subject to written approval by the Home Office of Erie, Pennsylvania, before considered binding on the company.

Legal Considerations

Any action for breach of a contract of sale must be commenced within one year of the accrual thereof or be forever barred.

Venue for all actions arising under this contract shall be exclusively in the courts of the Commonwealth of Pennsylvania located in Erie County, or in the Federal Court located therein, and all parties hereby consent and submit to the jurisdiction of said courts.

This contract and duties of the seller and the buyer will be governed by the provisions of the Uniform Commercial Code-Sales of the Commonwealth of Pennsylvania.

In case any part of all of one or more of the provisions contained in this contract shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision or part thereof and this contract shall be construed as if such invalid, illegal, or unenforceable provision or part thereof had never been contained herein.

Privacy Policy

THIS IS A "COOKIE FREE" SITE! We don't believe in using cookies to clandestinely mine data about you and your web surfing habits. Nor are we associated with any advertising or marketing research organizations. We take only the information you choose to give us, and that which you give us remains confidential and within our organization, period.

Our web-site is open to anyone interested in exploring pipe organs and the products which make up pipe organs. You need not register to view anything at our site.

However, Organ Supply Industries, Inc. is not a retail supplier. Pipe Organs are complex systems, there is often more to component selection than meets the eye. The Pipe Organ professional understands the inner workings of the instrument and is in a position to properly select and install new or replacement components. We therefore sell only to established professional organ builders, repair services, and the like. If you are in this business, to purchase from us you must register to become a customer. If you are not actually in the Pipe Organ building, renovation, service, or repair business we recommend you discuss your needs in detail with a local professional.

Regarding Customer Registration- We require some information about your company to validate your status as a qualified business. This information will not be shared with anyone outside of Organ Supply Industries, Inc. We will always contact you first before verifying any information you have supplied to us.

At this time we do not offer a secure server link for purchases. If you are a registered customer, your on-line orders are safe because you have an established account which contains billing instructions. We do not ask for any credit card information on-line and we are not responsible for the loss of any such information to on-line "credit card piracy" should you choose to provide it. If you are new to Organ Supply Industries, Inc, you may register at any time, on line or by phone.